Real-world tales from the trenches of enterprise IT. Learn from our mistakes, celebrate our victories, and discover the lessons that shaped our expertise.
A Monday morning disaster unfolds when a Windows Server migration locks out every domain user from RDP access. Discover the critical difference between domain and local group membership, and learn why explicit security boundaries matter even in trusted environments.
What started as a routine Domain Controller migration turned into a weekend-threatening crisis when RDP access was completely locked out. Learn about the crucial difference between "Not Defined" and "Defined but Empty" in Group Policy, and why backup access methods are essential.
A CEO's panicked call about a hacked YouTube channel with 80,000 subscribers turns into a race against time. Discover how understanding Google's account recovery process and quick thinking saved a critical business asset from permanent loss, and how a security crisis became a catalyst for transformation.